RETURN POLICY

At Luckylit, your satisfaction is our top priority.

30-Day Return Policy

We offer a 30-day return or exchange policy from the date you receive your order.

15-Day Satisfaction Guarantee

We are committed to ensuring you enjoy every moment with us. If you're not satisfied with your purchase, you can return it within 15 days for a refund.

How do I return an item?

To initiate a return, please email us at return@luckylit.com:

• We'll respond within 24-48 hours with the return address.
• Items must be unused and in their original packaging for a refund or exchange.
• Once we receive the item, refunds will be processed within 1-2 days.
• Refunds are issued via credit card or PayPal. Please allow up to 5 business days for credit card refunds to reflect in your bank account.
• Notify us within 30 days of receipt to minimize the risk of lost packages.

Is there a return shipping fee?

Yes, you are responsible for the return shipping cost. We recommend using a trackable shipping service for a smooth return experience.

Can I cancel my order?

If you accidentally placed an order or have changed your mind, please inform us immediately. If the order hasn't been shipped, we'll cancel it and issue a full refund.

Have more questions?

Feel free to email us at info@luckylit.com for further assistance.